Gently Cooked

Gently cooked meals are delivered frozen, do keep them in the freezer and only thaw the required portion in the refrigerator one day before feeding. It can be kept in the freezer for up to 3 months, or maximum 3 days in the refrigerator. 

Simply thaw and serve the meal, it's that easy to impress your kids at mealtime. 

Transitioning your pet - when introducing them to any new food, we strongly suggest a slow transition over a 7-10 days period. Mix the new food in with what they are currently on, and gradually building up until the new food is the sole food you're feeding. 


Store in freezer and thaw before feeding. Refreeze the remaining portions, if any. Broths are best consumed within 3 months from the production date. 

Dehydrated Treats

We strongly suggest to feed the treats as soon as possible as it will be the best when it is fresh, but with that being said, we don't mean to feed an excessive amount per day! 

The treats should be stored in a cool and dry place, away from direct sunlight. Treats should be consumed within 3 to 4 weeks from the date of production. 

We strongly encourage to keep the treats in the refrigerator to prolong the shelf life and inhibit microbial growth. Treats kept in the refrigerator can be consumed within 3 months from the date of production. 

Mouldy treats should be discarded right away, and should not be consumed! 

Special Diets and Allergies

We understand that not all fur buddies are the same! Please contact us if there is any special dietary requirements or any details we need to take note of. 

Replacing Meals with Treats

Treats are usually meant for snack time, training treats and/or supplement to their main meals. We do not recommend replacing their meals with just treats alone. 

Care and Precaution

Just like any other treats, we suggest that your furbabies should only consume the treats under supervision. 

Treats should be fed in moderation.  

Each pack of treats comes with a bag of food-grade desiccant that helps to absorb any forms of moisture to retain the freshness of the treat. Desiccant should not be consumed.